Tickets cannot be recovered by the sender. If your guest is unable to attend, they must transfer the ticket back to you, or directly to another guest, from their own Road to Qatar app account. To do this, your guest should:
Open the Road to Qatar app and select the specific match or day.
Tap Manage Tickets.
Choose Transfer Ticket.
Enter the recipient's first name, surname and email address.
Tap Transfer Ticket to complete the process.
Each transfer counts towards the maximum of three transfers per ticket, including a transfer back to the original purchaser.