I have attempted to pay online, however, my payment was unsuccessful. What should I do?

If your online payment has not gone through, please try the following steps:

• Check your details – Ensure that the card number, expiry date, CVV, and billing address you entered are correct.
• Try another method – If possible, attempt payment with a different card or payment method.
• Check with your bank – Sometimes payments are blocked by your bank for security reasons. Contact them to confirm if this is the case.
• Clear cache or try a different browser/device – Technical issues can sometimes cause failed transactions.